Return Police and Info
Return & Refund Policy
Due to the nature of our products, certain items are excluded from return or exchange:
- Digital products (instant download files) are non-refundable once the download has started or access has been granted, in accordance with applicable consumer protection laws.
- Personalized or custom-made items cannot be returned or exchanged.
- Worn or used items are not eligible for return or exchange.
If you experience any issues with your order, which are not listed here, please contact us at yukimicosplay@web.de
Important Information on Digital Downloads
- Please ensure that you save your purchased digital files securely after download.
- We do not accept responsibility for lost or deleted files after successful delivery.
- If a product is no longer available in the shop, we cannot guarantee re-delivery or re-sending of previously purchased digital files.
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