Return Police and Info

Return & Refund Policy

Due to the nature of our products, certain items are excluded from return or exchange:

• Digital products (instant download files) are non-refundable once the download has started or access has been granted, in accordance with applicable consumer protection laws.
• Personalized or custom-made items cannot be returned or exchanged.
• Worn or used items are not eligible for return or exchange.

If you experience any issues with your order, which are not listed here, please contact us at yukimicosplay@web.de

Important Information on Digital Downloads

• Please ensure that you save your purchased digital files securely after download.
• We do not accept responsibility for lost or deleted files after successful delivery.
• If a product is no longer available in the shop, we cannot guarantee re-delivery or re-sending of previously purchased digital files.